Joshua Ryan-Saha

Director, Traveltech for Scotland

Joshua Ryan-Saha

Labour-tech’ – What is the role of tech in alleviating the hospitality staff shortage? A Scottish Case Study

Scotland’s tourism and hospitality businesses are grappling with a series of interconnected challenges – rising costs of food and energy, cancelled flights and the continued effects of the pandemic. Arguably the challenge having the biggest impact are staff shortages.

Traveltech for Scotland working with our national skills agency, Skills Development Scotland have been exploring the role of digital tech in alleviating the problems caused by staff shortages, now and in the future.

Hear from Joshua Ryan-Saha, the Director of Traveltech for Scotland as he explores the potential for robotics and data-driven tools to help small tourism businesses augment or automate tasks as well as digital tools to improve staff recruitment and retention.

Joshua is the Director of Traveltech for Scotland, a business cluster organisation getting behind Scotland’s Traveltech pioneers. He is also the Director of Tourism-Tech at the University of Edinburgh’s Futures Institute where he leads on the application of data-driven innovation for the tourism and festival sectors.

He previously worked at The Data Lab where he led programmers to improve data science skills across Scotland. He joined from Nesta where he established the £10m Longitude Prize, which featured on BBC Horizon’s 50th Anniversary Episode.

Prior to joining Nesta in October 2013, Joshua worked in Bosnia and Herzegovina developing and delivering projects related to constitutional reform and reconciliation.

Read more about Traveltech for Scotland here